An integral User Experience team lead since 1999 and digital accessibility specialist since 2010, I bring knowledge, experience, and project management skills to entities wanting to enhance their digital interfaces for all users. Communicating with team members, clients, and stakeholders while keeping track of timelines and deliverables is essential.
Strengths
Digital Accessibility
- Certified Professional in Accessibility Core Competencies (CPACC) by the International Association of Accessibility Professionals (IAAP)
- Responsible for maintaining digital interfaces as well as reviewing and working with third-party vendors for adherence to and to bring systems into ADA compliance and Web Content Accessibility Guidelines (WCAG) 2.1 AA standards
- Championed staff training on digital compliance and universal design practices
Ideation
- Create solutions that provide required functionality using user-centered interfaces
- Able to see connections that enhance authoring tools and digital experiences
- Seeing content and functionality from the user’s perspective
Communication
- Brought together cross-functional areas finding solutions that worked for all
- Kept staff and functional areas abreast of current guidelines and best practices
- Clearly communicated enhancements and issues to relevant campus personnel
Work Experience
Southwest Wisconsin Technical College (Fennimore, WI)
User Experience/Web Developer – 2012 – 2023
- Developed public interfaces – Application and Continuing Education portals
- Sustained the SWTC web presence at WCAG 2.1 AA standard from 2017 to 2023
- Collaborated with the Accessibility Coordinator on Accessibility and Universal Design
- Trained and advised student workers in the practice of good web design and related tools
- Developed content strategy to enhance the use of information on the college website
- Collaborated with other areas of the college to provide excellent user experiences
University of Wisconsin Platteville (Platteville, WI)
Web Developer – 2010 – 2012
- Developed content strategy for the college’s departments both academic and structural
- Enhanced the interface and workflows for content creators with accessibility in mind
- Coordinated with other team members to develop web governance and workflows
- Oversaw the day-to-day work of a team of ten student workers and coordinated projects for them to work on with campus entities
WebWise Design & Marketing (Fennimore, WI)
Web Developer – 1999 – 2010
- Refined client content for Search Engine Optimization and content strategy
- Developed and maintained client relationships
- Utilized analytics to improve the user experience and profit margin of clients
Professional Development/Volunteering
HighEdWeb and WPCampus
Volunteer – 2011 to 2024
- Accessibility Summit Platform Coordinator
- Presentation: “Drupal 7 for a University CMS” at the HighEdWeb annual conference
Lancaster Wisconsin School District
Board Member – 2015 to present
- Developed leadership skills through conferences, workshops and role of president
- Lead the district through COVID, learning development, and district-building issues